Our care team is experienced and internally trained, meticulously screened and driven to make an impact in the lives of others. We only hire roughly one in 20 applicants who pass a background check with FBI and DOJ records and we verify their past work experience. Each team member is registered, bonded and insured for your protection and peace of mind. We treat them as empowered members of a team and we visit and monitor them on the job to ensure their training is displayed in action and your care goals are being achieved.
Lastly, because each caregiver influences the lives of others, we inspire and celebrate them through special recognition and incentives through our digitally connected platforms.
To us, lifestyle care is about outcomes. This starts with getting to know you. We begin with an assessment to ensure we have the same goals in sight. We also use this time to determine what other resources for care at home fit your needs.
| We learn: |
|---|
| What makes home life special to you |
| How we can ensure your home life goals are met |
| Challenges you’re facing and solutions to overcome them |
| Needs of friends and family and how can help them help you |
| Assessment includes: |
|---|
| Required or recommended home safety features |
| Tools to improve recovery, communication & prevent injury |
| Financial solutions to maximize your resources |
| Non-profit and government services supplying additional needs |
Once we’ve assessed your current situation and vision for your ideal at-home life, we design an individualized care plan. Our unique care plans are accessible both onsite and digitally for caregivers and family as per our commitment to transparent communication via high-touch and high-tech tools.
| Care plans cover: | |
|---|---|
| Daily Routine | Diet & Nutrition |
| Exercise & Physical Therapy | Social & Kinesthetic Activities |
| Medication Routines | Health & Hygiene |
| Care for Your Home | Preserving Your Protection & Privacy |
Your new chapter begins with your care manager at your side who will introduce you to your caregiver, clarify expectations and ensure both family and care team are familiar with likes and dislikes, goals and your home.
| Our Approach: |
|---|
| Care manager introduces caregiver on first day of care |
| Review care plan for mutual understanding or last minute enhancements |
| Familiarize caregiver with home and patient |
| Post-shift debrief to gather Your feedback |
Our care team records what was done and shares feedback on what matters. Whether it’s charting blood pressure readings and daily hydration, documenting completed household chores and the last time the hearing aid battery was changed, we create a one-stop system to allow seniors and families to stay in the loop.
| Our process: |
|---|
| Thorough, accurate recording of care and progression |
| 24/7 access to our “Family Room” portal for real-time care details |
| Regular visits by care managers and caregiver engagement leaders to assess care as it’s delivered |
| Ongoing coaching of our care management team in best practices as caregivers |
[smartslider3 slider=19]
Serving the Surrounding Whittier, North Orange County, San Gabriel Valley and Greater Long Beach Communities
With our care management team based out of Whittier, we provide prompt and attentive service to families within a 15-mile radius of our office. In 2014 we began serving families in the Whittier, La Habra, La Mirada, Santa Fe Springs, Buena Park, Brea and Fullerton neighborhoods. As our team has grown, we have been able to train and develop care professionals in adjacent communities. This means that we are able to responsively assist those in the San Gabriel communities of Sierra Madre, San Marino, Arcadia, Monrovia, Duarte, Azusa, Alhambra, Monterey Park, Montebello, West Covina, Covina, Hacienda Heights, Rowland Heights, La Habra Heights, La Puente, Diamond Bar and Walnut. As we began to receive contracts to provide essential care services to veterans, we have been able to expand our team into North Orange County (Fullerton, Buena Park, Brea, Anaheim, Stanton, Westminster, Orange, and Tustin, and even Irvine and Newport Beach) and Greater Long Beach (Downey, Lakewood, Cerritos, Bixby Knolls, Cypress, and Los Alamitos including Leisure World).
While we may not serve the Western and most northern parts of Los Angeles, we are privileged to volunteer and to serve the senior community alongside other reputable providers. If we are not convinced we can deliver the service and outcomes you need, we are glad to introduce you to those we trust to meet our expectations for your experience.
